Nelson University · First Quarter Update · OptEd
OptEd
Strategic Enrollment Partner
Nelson University & OptEd

First Quarter In Review

Q1 Cabinet Update
Prepared for
Nelson Cabinet & Leadership
Q1 · March – May 2026
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Executive Summary

The first few months of our partnership has focused on stabilizing the cycle in flight while staging the structural changes that set up the team for success in the next one.

17
Areas Identified
Mapped during the on campus visit
6
Wins Delivered
Tangible outcomes locked in this quarter
5
Active Workstreams
In progress today across enrollment & marketing
8
Recommendations Queued
Awaiting Cabinet review for next cycle

How We Got Here

Following our on campus visit, OptEd organized observations into three priority horizons: Immediate (time sensitive for the Fall 2026 cycle), Near Term (plan and launch before the next recruitment cycle), and Longer Term (plan now, execute over 6 to 18 months). The pages that follow track every priority by status, summarize what's been done, and surface the decisions that warrant Cabinet attention next.

The Current Cycle

Time sensitive for Fall 2026 · Wins delivered, work in progress, and recommendations queued
Appeal Aid Budget
Financial Aid Director + Admissions + CFO
Delivered
What's Been Done
  • Nelson leadership has approved a $50k appeals budget for the current cycle
  • A working process exists in Slate to facilitate appeal requests via Admission and SFS
OptEd can assist in development of a review rubric for vetting appeals
May 1 Decision Day Push
Admissions Team + VP of Enrollment
Delivered
What's Been Done
  • Admission team executed extra deposit driving activities, call campaigns, and call nights ahead of May 1
  • Push activated as a coordinated effort across Admissions and Marketing
Summer Orientation(s)
Enrollment + Student Services
Underway
What's Been Done
  • OptEd delivered an overview of rationale behind adding a summer orientation, sample schedules to build from, and the industry standard KPI’s that matter
  • Nelson committed to standing up version 1.0 this summer
Net Price Calculator (NPC)
Financial Aid + Web Development + Marketing
Underway
What's Been Done
  • NPC was identified as non-functional at the start of the partnership, however the Nelson team has a custom tool now up and running
  • Heavy lift completed in house by the Nelson team via Admission, but it is not yet optimal
Initial Website Quick Wins
VP of Marketing + Web Developer
Delivered
What's Been Done
  • OptEd delivered a high level review with prioritized recommendations Nelson can execute internally with the newly hired Developer
  • Nelson working on RFI form on the "Request Info" page to expand and enable students to flow into the Slate CRM communication flow
Campus Tour & Visit Experience
Admissions + VP of Marketing
Underway
What's Been Done
  • OptEd providing a review with recommendations of tour scripting and talking points to enhance program and personal connections
Financial Aid · Scholarship Strategy
VP of Enrollment + Financial Aid + CFO
Under Review
What's Been Done
  • OptEd suggests considering several new scholarship categories if budget allows in the next cycle
  • OptEd identified a critical policy change recommendation around academic scholarship renewal requirements
  • OptEd provided strong feedback on how scholarship and grant information is presented on the website including page structure, ease of navigation, SEO/AIO optimization
Recommend moving from tiered renewal GPA requirements to a flat GPA as the current Nelson climate calls for enrollment and retention growth, not academic profile shaping

Staging the Next Cycle

Plan and launch before the next recruitment cycle
Establish Clear Enrollment Goals
VP of Enrollment + CFO + Athletics

In the absence of clear, shared enrollment goals, it is difficult to build strategy or accountability around the work. To date, the teams have been operating under a "work as hard as you can, get as many students as possible" framework, which leaves Enrollment, Marketing, Financial Aid, and Athletics with ambiguity around the overall enrollment target.

What's Been Done
  • Discussion around the necessary data needed to create such goals, what exists in Slate, and who may need to be part of the plan moving forward.
A Specific Gap · Student Athlete Goals

Student athletes make up roughly 50% of the incoming class, but Enrollment Leadership does not have a clear understanding of the goals or expectations for that population. Without those numbers in the enrollment conversation, the strategy is missing half of its foundation.

Key consideration for Cabinet: As targets are determined for new incoming student athletes, how is that communicated to Enrollment & Marketing and how can these teams align on expectations and benchmarks?

Build a spirit of collaboration between Athletics, Financial Aid, Enrollment, and Marketing, regardless of the org chart. A recurring monthly or biweekly leadership meeting (especially during key points in the cycle) could create the cadence needed to make progress.
Top of Funnel Lead Generation
VP of Marketing + VP of Enrollment
Underway
What's Been Done
  • Nelson actively evaluating current processes, 3rd party partners, and contracts
  • OptEd connecting Nelson Marketing team with our VP of Marketing in coming weeks for targeted additional guidance
Conditional Admit Policy & Process
VP of Enrollment + Academic Affairs
New Academic Program Process & Rubric
Academic Affairs + VP of Enrollment + Marketing
Delivered
What's Been Done
  • Nelson team had already identified a gap between program approval timing and Marketing/Admission readiness at the start of this engagement
  • OptEd & Nelson leadership brainstormed ways to improve this process, and OptEd provided a sample “New Programs Rubric” for Nelson consideration
Create Key Stakeholder Recruitment Events
Admissions + VP of Enrollment

Plan Now, Execute Over 6 - 18 Months

Strategic investments that compound over multiple cycles
Digital Marketing Strategy & Partner Audit
VP of Marketing + VP of Enrollment
Underway
What's Been Done
  • Nelson actively evaluating current contracts and partnerships that include this service
Website Strategy & Possible Microsites
VP of Marketing + Web Developer
Underway
What's Been Done
  • OptEd delivered an initial high level overview of low hanging fruit in website layout changes
  • Targeted follow up sessions planned with Nelson team and OptEd VP of Marketing
On Campus Physical Marketing
VP of Marketing + Facilities

Where We're Headed

A 30 / 60 / 90 day view of the engagement ahead

The first quarter built the foundation. The next three months are about converting recommendations into decisions, locking in operational changes ahead of the next cycle, and continuing the structural work on the website, digital marketing and recruitment strategy and operations, and the visit experience.

Next
30 Days

Tighten the current cycle

  • Evaluate and provide feedback on tour script
  • Continue NPC enhancement work (CTAs, follow-up routing, UX polish)
  • Schedule several paid ads/digital strategy sessions with Marketing
  • Obtain Cabinet feedback on recommendations
Next
60 Days

Lock in policy changes for the next cycle

  • Nelson Leadership decisions on scholarship renewal policy (flat GPA recommendation)
  • Nelson Leadership decisions on conditional admit policy revision
  • Flush out and adopt the New Programs Rubric and timeline framework
  • Execute the first version of Summer Orientation
Next
90 Days

Stage the structural work

  • Digital marketing partner audit results and recommendations
  • Targeted website session series outcomes (SEO/AIO, structure, FAQs)
  • Stakeholder events plan for the next academic year
  • Begin top-of-funnel lead generation strategy opportunities
OptEd is here as a long term partner, not just a vendor. The first quarter is about momentum. The work ahead is about compounding it.
Roy H. Rowland IV, MBA, PhD CEO, OptEd
Prepared for Nelson University Cabinet & Leadership · May 2026 · opted.co · Confidential & Proprietary